FAQsProperty Management FAQs

What fees will I incur if Belgrade Property Management manages my property?

Belgrade Property Management’s fees are 10% of the gross amount of money collected, typically rent, from tenants every month. We will also charge a marketing fee equal to the value of one month’s rent for the procurement of tenants for your property. Belgrade Property Management splits all late fees collected from tenants with our owners on a 50/50 basis. Our Residential Management Agreement explains our fees in more detail, but please contact us at (478) 559-4853 if you have any questions.

When will I get my money every month?

All rent is due in our office the 1st day of each month. As long as rent is received by the 5th of the month, disbursements will be mailed or processed by the 10th of each month, or the first business day after the 10th if the 10th falls on a weekend or holiday. It takes a day or two for banks to process deposits, so deposits should show in your bank account around the 12th of the month. If rent is late, we will make every effort to get disbursements out to you as quickly as possible after receiving payment.

What will I have to do to put my property in management?

To start, all paperwork will need to be completed and entered into our system. You will also need to deposit $250 with our office, which will be used to fund your home’s Maintenance Reserve Fund that is used for incidental repairs that may come to light during the management period. The $250 is always your money and will only be used to make repairs at your property, which will be refunded when we no longer manage your property.

Please have your home cleaned thoroughly and the lawn manicured prior to listing the home and the tenant moving in. If the tenants move into a clean house with a manicured lawn, we can hold them to the same standards when they move out. Be sure to keep in mind that the better the property looks, the faster it will rent. All appliances should be in good working order and if they are not in good working order, have them repaired or replaced. In addition, obtaining a home warranty can give you peace of mind that your appliances and systems in your home will be covered in the event that they ever fail.

What will you do to rent or market my house?

We give your home the highest level of exposure through our Pro-Active Marketing System. We also rigorously scrutinize the backgrounds of all prospective tenants to find the best tenant for your home.

Some of the activities we utilize in our marketing system include:

  • INTERNET LISTINGS – For the convenience of those searching for their new home, our inventory of currently listed homes for rent are posted online on the most popular rental websites complete with photos, maps, and property details.
  • WORD OF MOUTH/REFERRALS – Satisfied current and past tenants, friends of our tenants, and referrals from other real estate agents in the Middle Georgia area all help to generate prospective renters.
  • CORRECT PRICING – Even the best, most incredible homes will not lease if they are overpriced. We make sure your rental home is priced correctly from the very beginning so we can get your home leased quickly and for the highest rent possible. Remember, there is no amount of marketing that can overcome an overpriced listing.
  • THOROUGH PREPARATION – Even some of the best located and well priced rental homes will not lease quickly if the rental home is not in top showing condition. Homes for rent in the Middle Georgia market must show well and have an attractive “curb appeal”, or they may sit empty for extended periods of time. Our job as your property manager is to make sure your home is presented to the prospective tenants in a clean and attractive condition so it will attract the absolute best tenants.

What will happen when my home becomes vacant?

We understand that each day your home sits vacant is a wasted opportunity and a cost. Upon your home becoming vacant, a “For Rent” sign is placed in front of the property usually after the 30-day notice is received from the tenant. It is common for us to re-rent a home before it becomes vacant. When the property becomes vacant, it is inspected and digitally photographed by our team at Belgrade Property Management. From the information gathered at the home and by using our inspection report and photos, we will determine what needs to be done to re-rent the home and what repairs are chargeable to the prior tenant’s security deposit. We will also review with you any updates or repairs we feel will be needed to attract a quality tenant in the fastest possible time.

How are tenants screened?

Belgrade Property Management’s tenant screening process is two-phased, utilizing Transunion’s powerful screening technology to request a prospective tenant’s credit and criminal background reports. After we receive and review the above reports, we make three phone calls. We call the prospective tenant’s current landlord, their prior landlord, and their employer. Their current landlord provides us with a summary of the tenant’s most recent payment performance, as well as any comments or problems they may have experienced. Their prior landlord gives us an overview of the tenant including, but not limited to, the condition in which the applicant left their former home. Their employer verifies their current wage, length of employment, and often offers some additional insights. With these steps, we feel we’ve gotten to know the prospective renter pretty well and can make the best decision for your property based on the information gathered.

Can I exclude smokers, pets, or children?

Belgrade Property Management generally prohibits smoking in the best interest of protecting your investment. Tenants with pets are a large majority of the market for rental homes. Pet owners are not a protected class, but allowing pets increases exponentially the number of potential renters and may want to be considered. We charge tenants with pets $300 per pet with a maximum of 2 pets per home. This is a “fee” not a “deposit“, so the fee is non-refundable to the tenant. If you feel very strongly about not allowing pets, we will agree not to show your property to anyone with pets. It is completely up to you! Children are under the protected class of “familial status“, so it is not possible or legal to discriminate against anyone with children.

If a tenant fails to pay rent, how long will it take to evict them?

Eviction is not an issue we deal with frequently. With our thorough screening of all applicants, we are seldom found in this situation. However, if we are faced with a delinquent and/or uncooperative tenant, we are just as effective in the eviction process. A tenant who fails to pay their rent is typically removed within 30 days from when their rent was due.

What if a tenant moves out before the lease expires?

Tenants are responsible for paying rent up until the expiration of the lease, and a 30-day move out notice is required. If a tenant skips we will secure the property by changing the locks, make any repairs to bring the property back to rentable standards, and will begin the process to re-lease the property. We will also attempt to locate the tenant to collect outstanding rents, damages, and any other costs. If a tenant breaks their lease they remain liable for the rents through the day your home is rented again or through the end of the lease, whichever occurs first. We cannot collect rent from two parties for the same time – period!

How do you make sure the tenant is taking good care of my home while renting?

There are several ways your property manager will know if the tenant is taking care of the home or not. Most importantly, careful tenant selection from the very beginning protects your property from being rented to irresponsible people. Throughout the lease term we may have an occasion to enter the property for repair or maintenance reasons. We will use that opportunity to have a good look at the condition. If we are fortunate enough not to have any repairs or maintenance at your property over an extended period of time, your property manager will schedule a preventative maintenance walk-through once a year to ensure there are no unreported problems at the property.

What do you do if the tenants are not taking care of my property as they should, or if they have unauthorized pets?

Your property manager will give the tenant an opportunity to correct the situation, and they typically will. If a problem persists, we will make a decision based on that specific situation and will keep you informed.

Should Landlord or Manager ever witness an unauthorized animal within the Premises, Tenant agrees to pay Landlord the Unauthorized Pet Charge in the amount of $350 per incident. Every day the violation occurs shall be deemed a separate incident. Additionally, there may be a NO PET NOTICE Addendum attached to this lease / residential agreement that shall supersede any contradictory language found in this original lease / residential rental agreement.

How long can I expect my property to sit vacant?

Unfortunately, we cannot predict that. It depends on what type of property people want to rent, or if they have the adequate credit to rent your home. However, we promise to make every effort to lease each property as quickly as possible. Vacant properties are costly to both of us. Factors like the time of year, the condition of the property, the location, and price all can impact the time it takes to lease a property. The rental market sometimes does go through slow periods, but most properties rent within 30 to 60 days – some even within weeks!

Can I make my own repairs or use my own contractor?

As a protection for you, the tenants, and our company we require contractors who do work on all properties we manage to have general liability insurance. We also ask that they are able to respond and complete all work in a timely manner. If you choose to do your own work, you must assume all liability and risk. The State of Georgia has laws related to advance notice requirements related to entering of rental properties even for repairs on the property. To avoid violating any of these laws, please coordinate all maintenance and inspections through our office. We will never charge additional fees for the supervision of routine repairs; you will only be charged for the amount on the vendor’s invoice.

Who handles emergencies?

Belgrade Property Management will handle all emergency and non-emergency repairs 24 hours a day, 7 days a week. We will keep you informed and up-to-date, but you will never receive an emergency call regarding your property in the middle of the night.

How often will you inspect my property?

An empty home receives more attention than and occupied one. To ensure that your home is presented in the best appearance possible, we make frequent visits to your property. Occupied homes receive many different types of inspections with varying frequencies. We perform a renewal inspection when the tenant is interested in renewing their almost expired lease. This consists of a detailed inspection of the interior and exterior of the home to identify any differed maintenance and/or tenant damage. With this inspection we are better able to make a partial decision on possible rent increases based on market trends, and how well the property is being cared for by the tenants.

Will we be charged a lease marketing fee each time our home is re-rented?

You will only be charged a marketing fee (1 month’s rent) if there are new tenants when the home is re-rented. If the home is leased to the same tenants for a new term, there is only a $250 administrative lease renewal fee.

Are your Agents licensed Property Managers?

We are licensed Real Estate Agents & Realtors. There is no “Property Management License” in Georgia, but professional property managers in Georgia must have a Georgia real estate license in order to charge commissions, and must be supervised by a licensed Georgia real estate broker.

If any questions weren’t answered in the above Property Management FAQs, please contact us at (478) 559-4853 and we’ll be more that happy to answer any questions!